Shipping Policy
Welcome to Khalta.online.
We aim to provide fast, safe, and reliable delivery for all orders placed on our website. Please read our Shipping Policy carefully.
1. Delivery Coverage
We deliver products all across India through trusted courier partners.
2. Order Processing Time
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
Delivery usually takes:
- 3–7 business days for major cities
- 5–10 business days for other locations
Delivery time may vary based on your pin code and courier availability.
4. Shipping Charges
- We offer free shipping across India.
(If in future you charge fees, we can edit this.)
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your order on the courier partner’s tracking page.
6. Wrong Address / Failed Delivery
- If the address provided is incomplete or incorrect, delivery may fail.
- In such cases, the customer will have to provide an updated address.
- Re-delivery attempts depend on courier policy.
7. Damaged Package on Delivery
If the package looks tampered or damaged, please take photos and contact us immediately before opening it.
8. Delays
Deliveries may be delayed due to:
- Weather conditions
- Festivals and holidays
- Courier delays
- Unforeseen operational issues
We will try our best to support you in such cases, but delays by courier companies are not under our control.
9. Contact Information
For any shipping-related questions, feel free to contact us:
Address:
405, 4th Floor, Plot 225–227,
Vanijya Building, Hazrat Abbas Road,
Samoli Street, Masjid Mandvi,
Mumbai – 400003
Mobile: +91 9540988784
Email: support@khalta.online
